Kerry Penner
Skills
Operating Systems
- Windows 98/2000/XP
- Mac OS 9/ OS X
- Basic Unix/Linux
Languages
- C++
- Java
- Sensetalk
- HTML/XHTML/XML/XPath
- PHP
- Ruby on Rails
- CSS
Software
- Microsoft Visual Studio 2005
- Adobe Photoshop, Adobe InDesign, Adobe Illustrator
- Microsoft Office Suite, including Excel and Access
- Perforce
- FTP, SSH
Education
Bachelor of Science in Computing Science
January 2006 - Present
Simon Fraser University
Burnaby, British Columbia
- Currently in 3rd year
- 3 Co-op terms
- Focus on Software Engineering
- Interested in Usability and CHI
Bachelor of Arts in Communications
September 2003 - August 2005
Simon Fraser University
Burnaby, British Columbia
- Focus on design and publishing
- Took classes in survey creation, graphic design, communcation design, and critical analysis of media and culture
Associate of Arts in Anthropology
September 2001 - May 2003
Selkirk College
Castlegar, British Columbia
- Honored for Academic Achievements in Anthropology
Work Experience
Progam Manager Intern
May 2008 - July 2008
Microsoft
Redmond, Washington, USA
- Worked on Office, on the Customer and Partner Engineering Services Team (CAPES)
- Specified and Developed reporting for internal systems using Excel and SQL
- Created a concrete documention of the business rules for the CAPES HotFix Process
- Documents I created are currently being used for training and reference
Software Tester
January 2007 - August 2007
Kodak Graphic Communications Group
Burnaby, British Columbia
- Learned SenseTalk scripting language
- Created and maintained User Interface tests using EggPlant
- Created documentation system for existing scripts
- Worked on both PC and Mac platforms
- Searched for and reported regressions
Technical Support Representative
September 2006 - September 2007
Uniserve Communications
Vancouver, British Columbia
- Provided technical support for internet products in high volume call center
- Commended for excellent customer service
- Guided customers through ADSL, Cable, and Dial-up set-up
- Solved customer concerns through email and telephone calls
ChicTech Technical Writer
July 2006 - September 2006
Simon Fraser University
Burnaby, British Columbia
- Working with ChicTech coordinators created "How To Host a ChicTech Event" manual
- Worked independently to compile data from the past 2 years into a cohesive document
Volunteer Work
ChicTech Co-Chair
July 2006 - Present
Simon Fraser University
Burnaby, British Columbia
- Coordinated and moderated meetings with ChicTech committee members
- Recruited Computing Science students as mentors
- Organized awards ceremony for 60 guests
- Judged submissions from competing teams
WICS President
May 2007 - Present
Simon Fraser University
Burnaby, British Columbia
- Organized and Moderated meetings for the Women in Computing Science club